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Payment Policy

Introduction

At Sunset Lotus, your security is our absolute priority. All transactions are processed securely through Midtrans, Indonesia’s leading and most trusted payment gateways.

International & Regional Payments

Through Midtrans, we accept the following payment options:

Credit & Debit Cards
Visa, Mastercard, JCB, and American Express.

QRIS Payments (Including Cross-Border QR Payments)
Customers can pay using QRIS-supported mobile banking or e-wallet apps. QRIS may also support cross-border QR payments from compatible regional systems, including:

  • Malaysia (DuitNow)

  • Singapore (NETS / SGQR)

  • Thailand (PromptPay)

  • Japan (JPQR)

  • China (UnionPay / Alipay – subject to QRIS partnership availability)

Availability of cross-border QR payments depends on the payment app and international QRIS partnerships.

Bank Transfers (Virtual Accounts)
BCA, Mandiri, BNI, BRI, Permata, and other major Indonesian banks.

E-Wallets
GoPay, OVO, DANA, LinkAja, and ShopeePay.

Transaction Security

Bank-Grade Encryption
All payments are processed on secure SSL/TLS-encrypted pages using AES-256 bit encryption, the same standard used by global financial institutions and governments to protect sensitive data.

Highest Security Certification
Midtrans is a PCI DSS Level 1 certified payment service provider, the strictest international security standard in the payment industry, requiring hundreds of rigorous security controls to safeguard cardholder data.

Global Security Standards
Our payment infrastructure follows internationally recognized security frameworks, including ISO/IEC 27001 standards for Information Security Management, ensuring that your personal and financial data is protected with enterprise-grade safeguards.

Data Privacy & Tokenization
We prioritize your privacy. Sunset Lotus does not store your credit card numbers or sensitive CVV codes on our servers. All card transactions are securely tokenized and processed through Midtrans’s protected payment infrastructure.

Fully Regulated
Midtrans is a licensed Payment Service Provider (PJP) regulated and supervised by Bank Indonesia, ensuring compliance with Indonesia’s financial regulations and payment security requirements.

Currency and Fees

Local Currency Display
To ensure a seamless shopping experience, our website automatically displays prices in your local currency based on your location.

Price Consistency
The price you see on the product page is guaranteed to remain consistent from the moment you browse until you complete your purchase.

Secure Payment Processing
All transactions are securely processed through Midtrans, one of Indonesia’s leading payment gateways. Payments are completed using the currency displayed at checkout whenever supported by your payment method.

Zero Merchant Fees
The final amount shown at checkout is the exact total we charge. Sunset Lotus never adds hidden payment processing fees or service surcharges to your order.

Note on International Transactions
While we charge you the amount shown at checkout, your bank or card issuer may still apply a standard foreign exchange conversion or international transaction fee if your payment account is held in a different currency.

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